Frequently Asked Questions

NEV Electric vehicles are specifically designed for African road conditions and climate. We focus on:

• Durable construction to handle rough terrain
• Advanced battery technology optimized for tropical temperatures
• Local manufacturing with over 85% locally sourced components
• Customized charging solutions for areas with unstable electricity

All NEV Electric vehicles are proudly manufactured in our state-of-the-art facility in Abuja, Nigeria. Our factory employs over 500 local workers and has a production capacity of 500 vehicles per month.

You can schedule a test drive through any of these methods:

1. Visit our website and fill out the test drive request form
2. Call our customer service line at +234 800 000 0000
3. Visit one of our showrooms in Abuja, Lagos, or Port Harcourt

Test drives typically last 30-45 minutes and include a demonstration of all vehicle features.

Our current models offer the following ranges on a single charge:

• NEV T6 (Sedan): 320-350 km (standard battery), 400-430 km (extended range)
• NEV M9 (SUV): 300-330 km (standard battery), 380-410 km (extended range)
• NEV B12 (Bus): 250-280 km (standard configuration)

Actual range may vary based on driving conditions, terrain, and climate.

Our vehicles feature several innovations for African road conditions:

• Adaptive Suspension System: Automatically adjusts to uneven terrain
• Reinforced Chassis: 20% stronger than standard electric vehicles
• High Ground Clearance: Minimum 210mm on all models
• All-Terrain Tires: Standard on SUV and bus models

Our vehicles are designed for optimal performance and safety:

• NEV T6: 160 km/h (electronically limited)
• NEV M9: 140 km/h (electronically limited)
• NEV B12: 100 km/h (electronically limited)

All models feature regenerative braking that recovers energy during deceleration.

Charging times vary depending on the method:

• Fast Charging Station (DC): 30 minutes for 80% charge
• Home Charger (Level 2): 4-6 hours for full charge
• Standard Wall Outlet (Level 1): 8-10 hours for full charge
• Solar Charging (Optional): 6-8 hours in direct sunlight

We offer multiple charging options:

1. Public Charging Network: 120+ stations across Nigeria with more coming soon
2. Home Charging: We install home charging units with every vehicle purchase
3. Mobile Charging: Emergency charging service available in major cities
4. Solar Charging: Optional solar roof extends range by up to 50km per day

Our mobile app shows all charging locations in real-time.

EVs require significantly less maintenance than gasoline vehicles:

• No oil changes or spark plug replacements
• Brake service every 50,000 km (thanks to regenerative braking)
• Tire rotations every 10,000 km
• Battery checks every 25,000 km
• Cabin air filter replacement every 20,000 km

We recommend annual check-ups at our certified service centers.

We offer flexible financing solutions:

• Bank Financing: Partnered with major Nigerian banks for low-interest loans
• Lease-to-Own: Drive now with option to purchase later
• Battery Subscription: Lower upfront cost with monthly battery payments
• Corporate Fleet Plans: Special pricing for businesses purchasing multiple vehicles
• Government Incentives: We help customers access available EV subsidies

All NEV Electric vehicles come with comprehensive warranties:

• Vehicle Warranty: 5 years or 100,000 km (whichever comes first)
• Battery Warranty: 8 years or 160,000 km (whichever comes first)
• Roadside Assistance: 24/7 coverage for first 3 years
• Software Updates: Free for life of the vehicle

Extended warranty options are available for purchase.

Custom ordering is simple:

1. Visit our online configurator or showroom
2. Select your preferred model, color, and options
3. Place a 10% deposit to begin production
4. Your vehicle will be ready in 4-6 weeks

Our sales team can guide you through all available customization options including:

• Exterior colors and finishes
• Interior materials and colors
• Technology packages
• Performance upgrades